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Privacy Notice


We at VOV Lounge LLC, along with our affiliates (collectively, "we," "our," "us"), respect your concerns about privacy. This Privacy Notice applies to our use of personal information that we may collect at VOV Lounge LLC locations in the United States and via online and mobile services that link to this Privacy Notice (collectively, the "Services").

This Privacy Notice describes the types of personal information we collect on the Sites, how we may use the information, with whom we may share it, and the choices available to you regarding our use of the information. We also describe the measures we take to safeguard the information and tell you how to contact us about our privacy practices.

Information We Collect

We may obtain certain personal information (such as name and other contact details) through our Sites. The types of personal information we may collect include:

  • Contact information, such as your name, postal address, e-mail address, and telephone number;

  • Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information;

  • Username and password to access VOV Lounge LLC products and services online;

  • Payment information (such as payment card details, financial account information and billing address);

  • Birth date;

  • Online order history;

  • Information about your education, work and military history, legal work eligibility status, and other information relevant to specific jobs for which you may apply; and

  • Other personal information you may provide to us.

In addition, when you visit our Sites, we may collect certain information by automated means, such as cookies and web beacons. The information we collect in this manner includes IP address, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, and dates and times of website visits.

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

Through these automated collection methods, we obtain “clickstream data,” which is a log of content on which a visitor clicks while browsing a website. As the visitor clicks through the website, a record of the action may be collected and stored. We may link certain data elements we have collected through automated means, such as your browser information, with other information we have obtained about you to let us know, for example, whether you have opened an e-mail we sent to you.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Sites.

If you use Site features operated by third-party social networking services (such as Facebook), we may receive information you have made available to those services, including the geographic location of your mobile device and other information about you.

How We Use the Information We Obtain

We may use the information we obtain through the Sites to:

  • Create and manage your account;

  • Offer and provide products and services to you;

  • Process and collect payments for gift cards;

  • Communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes, and other offers or promotions;

  • Combine it with information we receive offline to send you offers or promotions;

  • Send information to others if you ask us to do so;

  • Respond to and communicate with you about your requests, questions and comments;

  • Manage your application for employment with VOV Lounge LLC and contact you in connection with potential employment opportunities;

  • Process claims we receive in connection with our products and services;

  • Operate, evaluate and improve our business;

  • Perform data analyses and other processing;

  • Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and

  • Comply with and enforce applicable legal requirements, relevant industry standards and our policies.

We may use third-party web analytics services on our Sites, such as Google Analytics, to help us analyze how visitors use the Sites.

Interest-Based Advertising

On the Sites, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests.

You may see certain ads on other websites based on your visits to our Sites because we participate in advertising networks administered by third-party vendors.

Information We Share

We do not sell or otherwise share personal information about you, except as described in this Privacy Notice.

We may share personal information with third parties who perform services on our behalf based on our instructions. These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may share the personal information we obtain with our affiliates, franchisees and joint marketing partners.

Your Options

We offer you certain choices about how we communicate with you and what information we collect from you. To update your preferences, ask us to remove your information from our newsletter e-mail lists or submit a request, please contact us as specified in the “How To Contact Us” section of this Privacy Notice.

Notice to Canadian Residents

We collect, use and disclose your personal information with your consent, which may be express or implied. You may withdraw your consent to the use and disclosure of your personal information by us or by third parties for marketing purposes at any time by contacting us.

Cross-Border Transfer

Your personal information may be processed, used, stored, or accessed in the United States or other countries where we have operations.

Notice to California Residents

Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with certain categories of personal information disclosed to third parties for their direct marketing purposes.

Do Not Track Policy

Our website is not designed to respond to “do not track” signals received from browsers.

Links To Other Websites

Our Sites may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with VOV Lounge LLC.

We are not responsible for the content or privacy practices of any third-party websites.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Children’s Privacy

This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices.

How To Contact Us

If you have any questions about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by e-mail at vovloungela@gmail.com or by phone at 213-221-7272.


You also may write to us at:

VOV Lounge LLC
630 W 6th Street Suite 116A
Los Angeles, CA 90017


Please note that on occasion, third parties unaffiliated with us may conduct marketing campaigns where they offer gift cards or promotions independently of VOV Lounge LLC. In such cases, requests directed to us to opt out of further communications may not be effective, as we have no control over the activities of such third parties.


We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking “Accept,” you agree to our use of such technologies for marketing and analytics.

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